China-platform experience
Support designed around the expectations and workflows of Chinese digital platforms.
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— Customer care, built for Chinese commerce
Every customer feels
understood.
Serviqo provides bilingual customer service for Chinese e-commerce platforms and business applications — helping brands respond faster, communicate clearly, and grow with confidence.
客订单进度查询Order status request✓
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● Bilingual supportChinese & English
Support for the platforms your customers already use
拼拼多多淘淘宝▦Business Apps
OUR SERVICES
Care at every customer touchpoint
From first question to final resolution, our team keeps your customers informed and your business moving.
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E-commerce support
Order enquiries, delivery updates, returns, refunds, and after-sales care for marketplaces including Pinduoduo and Taobao.
↗▦Business app support
Professional customer assistance for Chinese company applications, digital services, and everyday user questions.
↗文Bilingual communication
Clear Chinese and English support that helps international teams serve Chinese-speaking customers without friction.
↗◇Game service agency
Player support, account guidance, issue reporting, community enquiries, and bilingual service for licensed online game companies.
↗FEATURED SOLUTIONS · 专业服务
Explore our service expertise
WHY SERVIQO
Human service. Practical results.
Clear, consistent replies
A reliable brand voice across customer questions, complaints, and after-sales conversations.
Flexible for your business
Support that adapts to your products, processes, operating hours, and growing customer base.
LET'S WORK TOGETHER
Ready to make customer service your advantage?
Tell us about your platform, your customers, and the support you need. We’ll help you build a practical service solution.
Email Serviqo ↗serviqocustomerservice@gmail.com